As managing agent, Comsource Management will serve the Board of Directors and Owners as Agent, Consultant and overall Administrator of the Association.
Comsource always establishes a healthy balance between the board of directors, residents and management team. We take a proactive role in ensuring your property is impeccably maintained, financially sound and efficiently run.
Online Services
Comsource offers community association homeowners and board members cutting-edge, web-based features specific to our industry.
Homeowners served by Comsource Management have access to a number of convenient features. Via a secure association website they may:
- Make online assessment payments
- View real time account status 24/7
- Easily find association rules and regulations—with just a few keystrokes
- Create and send maintenance request via an online form without ever picking up the phone
- View a calendar of upcoming association events
- Reserve amenities such as the pool and community room
- Access concierge services online to shop for proven service providers
- Purchase resale documents and download them instantly
Comsource Management’s unique online services give your association board access to these and many other features, 24/7.
- Receive instant notification when new management reports are ready to view
- Track current violations
- Produce meeting minutes during board meetings using a template format— or create the minutes off-line and upload them later
- View past meeting minutes, agendas, and management reports online
- See real time assessment account status
- Send communications to homeowners via email or hard copy. The system knows who gets email and who requires postal delivery. It automatically prepares messages in the correct format!
- Contract with preferred and approved vendors online
Property Management:
- Inspect the communities on a routine basis for cleanliness, mechanical issues, fire safety and any necessary repairs
- Oversee large maintenance projects including, but not limited to, mold, asbestos, water infiltration, technical re-roofing, structural problems and life safety issues
- Incorporate sustainable building practices and green technology; Comsource is a member of the U.S. Green Building Council and is active in supporting sustainable design
- Contract scope creation, negotiation, award, and supervision of only contractors who are insured licensed and bonded; engineering services available on a retainer basis
- 24-hour answering service and staffing on a temporary and permanent basis
- Maintain 24-hour live emergency service, 365 days a year
Financial:
- In-house financial capabilities (accounts payable, accounts receivable and cash management)
- Payroll administration and benefits packages for association employees
- Provide financial reports to the board by the 15th of each month for the previous month’s activities
- Monitor delinquent accounts through the board’s collection policy
- Collect all assessments as they become due and payable via coupon, direct deposit, directly at the management office or credit card as per the association’s policy
- Utility consumption analysis and bulk purchasing
- Negotiate all additional sources of income for the benefit of the association
Administrative:
- Maintain owner/resident records as well as association records
- Develop operation manuals, personal manuals and policy resolutions
- Meet with the board on a scheduled and ongoing basis as well as administer the board’s annual meeting
- Respond to correspondence on the association’s behalf
- Maintain and archive legal documents, deeds, construction plans and governing documents
- Participate as required in litigation or alternative settlement mechanisms
- Act as board liaison with the association attorney, auditor, financial advisor or other professional advisors
- Develop and maintain the association’s website to keep owners/residents informed
- Enforce the rules and regulations of the association
- Provide any additional services which can be tailored to your association
