✓ Prepare standards of care for the property and recommend best practices for the long-term

✓ Oversee daily operations through an assigned property manager and/or community manager

✓ Inspect and monitor communities on a routine basis for cleanliness, mechanics, safety and repairs

✓ Integrated architectural/covenants compliance

✓ Oversee large maintenance projects including, but not limited to, pool and clubhouse renovations, common area landscaping, retaining walls, and life safety issues

✓ Incorporate sustainable building practices and green technology; Comsource is a member of the US Green Building Council and is active in supporting sustainable design

✓ Contract scope creation, negotiation, award and supervision to only contractors who are insured licensed and bonded

✓ 24-hour answering service by a live operator every day of the week

✓ Maintain 24-hour emergency service, 365 days a year

✓ Staff on a permanent and temporary basis

✓ Incorporate the latest software

✓ Provide financial reports to the board by the 15th of each month for the previous month’s activities

✓ Develop an annual budget

✓ In-house financial capabilities (accounts payable, accounts receivable and cash management)

✓ Payroll administration and benefits packages for association employees

✓ Monitor delinquent accounts in accordance with the board’s collection policy

✓ Collect all assessments as they become due and payable via coupon, direct deposit, directly at the management office or credit card as per the association’s policy

✓ Analyze utility consumption

✓ Negotiate all additional sources of income for the benefit of the association

✓ Maintain owner/resident records as well as association records

✓ Develop operation manuals, personal manuals and policy resolutions

✓ Maintain owner/resident files as well as association records

✓ Develop operation manuals, personnel manuals and policy resolutions

✓ Meet with the board on a scheduled and ongoing basis as well as administer the board’s annual meeting

✓ Respond to correspondence on the association’s behalf

✓ Maintain and archive legal documents, deeds, construction plans and governing documents

✓ Participate as required in litigation or alternative settlement mechanisms

✓ Act as board liaison with the association attorney, auditor, financial advisor or other professional advisors

✓ Develop and maintain the association’s website to keep owners/residents informed

✓ Enforce the rules and regulations of the association

✓ Design review, tracking and oversight

✓ Provide any additional services which can be tailored to your association

Comsource offers community association homeowners and board members cutting-edge, web-based features specific to our industry.

Homeowners served by Comsource Management have access to a number of convenient features. Via a secure association website they may:

✓ Make online assessment payments

✓ View real time account status 24/7

✓ Easily find association rules and regulations—with just a few keystrokes

✓ Create and send maintenance request via an online form without ever picking up the phone

✓ View a calendar of upcoming association events

✓ Reserve amenities such as the pool and community room

✓ Access concierge services online to shop for proven service providers

✓ Purchase resale documents and download them instantly

Comsource Management’s unique online services give your association board access to these and many other features, 24/7.

✓ Receive instant notification when new management reports are ready to view

✓ Track current violations

✓ Produce meeting minutes during board meetings using a template format— or create the minutes off-line and upload them later

✓ View past meeting minutes, agendas, and management reports online

✓ See real time assessment account status

✓ Send communications to homeowners via email or hard copy. The system knows who gets email and who requires postal delivery. It automatically prepares messages in the correct format!

✓ Contract with preferred and approved vendors online